Customer Issue: Damaged panels.
Our Solution: We were able to remove the panels that broke and installed new ones in their place that were of a matching material and design, thus preserving the door's appearance and curb appeal, as well as its functionality.
Customer Issue: Sensors were misaligned.
Our Solution: After performing a few tests and examining the opener and the tracks, we quickly determined the problem to be that the safety sensors had become misaligned. We carefully readjusted their position and made sure that the door was able to close again and that the reversal system was working properly.
Customer Issue: Broken spring.
Our Solution: We carefully removed the remains of the old spring, installed a new one in its place and then adjusted its tension to make sure the door could move safely again.