Garage door spring broke and the panels couldn't get off the ground without overstraining the opener.
Luckily, we deal with broken garage door springs all the time. This sort of problem is, unfortunately, perhaps the most common one. We took off the broken spring and installed the unit we brought (of similar dimensions and flexibility) in its place. Then – the obligatory testing and spring tension adjustment, to ensure the overhead door could open with ease again.
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* $29 service call - deducted from the service
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