One of the garage door tracks got bent and couldn't let the rollers pass through. This caused the door to get stuck.
We started by disconnecting the opener to ensure no one accidentally tried to use it while we worked. Then, we took the door out of the bent track and started working on it to straighten the bending. Once finished, we reinserted the rollers into the garage door track and then lubricated every moving metal part for optimal smooth movement. The door could once again open and close with no issue.
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* $29 service call - deducted from the service
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